Resolved -
A fix has been deployed and performance of the Contrast UI on eval & CS-PROD-U006M has returned to normal. The Contrast team continues to monitor the health of the service, and this incident is now considered resolved.
If you have any questions, concerns, or would like to discuss this issue further, please don’t hesitate to reach out to us at support@contrastsecurity.com.
Jul 3, 18:40 UTC
Investigating -
The Contrast Server hosted on eval and CS-PROD-U006M is currently experiencing degraded performance. As such, you may experience occasional errors when navigating the Contrast UI or calling the API.
Our incident response team is currently investigating the cause. At this time there's no known impact to any agent traffic or other services.
Jul 3, 18:17 UTC
Resolved -
A fix has been deployed and performance of the Contrast UI on https://cs001.contrastsecurity.com has returned to normal. The Contrast team continues to monitor the health of the service, and this incident is now considered resolved.
If you have any questions, concerns, or would like to discuss this issue further, please don’t hesitate to reach out to us at support@contrastsecurity.com.
Jul 3, 18:14 UTC
Investigating -
The Contrast Server hosted at https://cs001.contrastsecurity.com is currently experiencing degraded performance. As such, you may experience occasional errors when navigating the Contrast UI or calling the API.
Our incident response team is currently investigating the cause. At this time there's no known impact to any agent traffic or other services.
Jul 3, 17:56 UTC
Resolved -
A fix has been deployed and performance of the Contrast UI on https://cs003.contrastsecurity.com has returned to normal. The Contrast team continues to monitor the health of the service, and this incident is now considered resolved.
If you have any questions, concerns, or would like to discuss this issue further, please don’t hesitate to reach out to us at support@contrastsecurity.com.
Jul 3, 09:44 UTC
Investigating -
The Contrast Server hosted at https://cs003.contrastsecurity.com is currently experiencing degraded performance. As such, you may experience occasional errors when navigating the Contrast UI or calling the API.
Our incident response team is currently investigating the cause. At this time there's no known impact to any agent traffic or other services.
Jul 3, 07:12 UTC
Resolved -
At 4:44pm, performance has returned to normal. The team continues to monitor the health of the service, and this incident is now considered resolved.
Jul 2, 17:01 UTC
We've noticed some intermittent failures while accessing the instance. Our incident response team is fully engaged to identify issues and to restore service.
Jul 2, 16:50 UTC
Resolved -
The team has identified the issue and has taken action to correct it. The service is now restored.
Jun 30, 18:10 UTC
Investigating -
We are currently aware of an issue where agents are experiencing intermittent issues reaching out to cs001.contrastsecurity.com. Our incident response team is currently investigating the cause.
Jun 30, 16:54 UTC