The issue has been resolved and all route coverage data is now available again. The Contrast team continues to monitor the health of the service, and this incident is now considered resolved.
If you have any questions, concerns, or would like to discuss this issue further, please don't hesitate to reach out to us at support@contrastsecurity.com.
Posted Sep 04, 2025 - 01:56 UTC
Update
The team have identified the problem and confirmed that there is no data loss. The issue is preventing route data for some applications from being displayed in the UI. Our incident response team continue to work on a fix.
Posted Sep 03, 2025 - 21:54 UTC
Identified
We are currently aware of issues viewing older route coverage data for some applications in the Contrast UI. Our incident response team is working to resolve the issue as swiftly as possible.
Posted Sep 03, 2025 - 16:00 UTC
This incident affected: CS-PROD-U004F (Assess), cs001 (Assess), and CS-PROD-U008P (Assess).